AUTHORIZATION: I certify that I am the legal Owner, or the authorized caretaker of the dog(s) registered with Pampered Puppies.
VACCINATIONS: I certify that my dog(s) is healthy and current on vaccinations for Rabies, DHPP (Distemper, Hepatitis, Parvovirus and Parainfluenza), and Bordetella (i.e. Canine Cough). If not provided already, I agree that I will provide Pampered Puppies electronic copies of veterinary records proving vaccination has been completed at least 48 hours in advance of the visit.
GOOD HEALTH: I certify that my dog(s) is in good health and not under the care of a veterinarian for a specific illness or ailment at this time.
FLEAS & TICKS: My dog(s) is flea and tick free. If it is observed to have fleas or ticks, a flea/tick treatment will be done and charged to me (at the current published rate).
NAILS: My dog(s) nails are well maintained and short. If Pampered Puppies management judges that his/her nails are a danger to their staff or other dogs, the nails will be trimmed and charged to me (at the current published rate).
MATS: My dog(s) is mat free. If it is observed to have mats, de-matting will be done and charged to me (at the current published rate for de-matting), unless I have requested that my dog be shaved.
IMMUNE SYSTEM: I understand special-needs dogs, young puppies, and senior dogs naturally have a higher risk of injury, stress-related illnesses, weakened immune system, or exacerbation of any pre-existing condition. As such, by using our facility I am waiving any claim for injury, illness, or even death experienced by my dog(s) while in the care of Pampered Puppies.
AGGRESSION: I certify that my dog(s) has never bitten or displayed aggression toward other dogs or toward people. Any dog that demonstrates aggression or other behavior deemed unacceptable by Pampered Puppies staff may be dismissed and/or crated. Fees will be prorated up to the time of dismissal or crating.
RIGHT OF REFUSAL: Pampered Puppies reserves the right to refuse service to any dog or dismiss any dog that does not meet or maintain the health, temperament or other behavioral standards. The determination shall be made at the sole discretion of Pampered Puppies.
PERSONAL PROPERTY: I am solely responsible for any harm, including to other dog(s), to employees, or to invitees of Pampered Puppies, or to the equipment, facilities, or other property of Pampered Puppies, caused by my dog(s). I also agree that Pampered Puppies shall not be responsible or liable for any lost or damaged personal property belonging to me.
QUALITY OF SERVICE: Upon arrival, Pampered Puppies staff will greet me. I understand that it is my responsibility to communicate how I would like my dog cut and styled (eg shape, length, etc). I further understand that Pampered Puppies will use accepted grooming techniques, and in the absence of clear instruction, will use our judgement based on accepted breed standards.
SHORT NOTICE CANCELLATIONS AND NO SHOWS: I understand that if I cancel or reschedule my appointment with less than 24 hours advance notice, I will be charged 50% of the service fee as booked. I further understand that if I do not show up for my appointment and do not call to cancel or reschedule the appointment, I will be charged the full fee as booked. Exceptions are at Pampered Puppies management’s discretion.
RELEASE OF LIABILITY: I understand and accept that during grooming, my dog(s) may sustain injuries. Pampered Puppies staff will take care while working with my dog(s), but cuts, scraps, punctures, burns, and other injuries may occur despite reasonable care. Grooming tools are sharp and inherently dangerous, especially when working with an animal. I further understand and agree that Pampered Puppies, nor any of its employees, will be liable for any illness, injury, death, and/or escape of my dog(s) provided that reasonable care and precautions are followed. I hereby release Pampered Puppies staff of any liability of any kind whatsoever arising from or as a result of my dog(s) visiting Pampered Puppies.I hereby certify that I have read and understand this Waiver and Release of Liability. By signing this agreement, I agree to be bound by its terms and conditions.